Use this page to get in touch.
Before contacting us, please first CAREFULLY READ these common issues.
– Are mp3s not playing properly? Click Settings, Conversions Menu, and set mp3s to convert to wav.
– Are you seeing a message that your key is invalid, or not working? If so, click here.
– Do you need to move your key to a different computer? If so, click here.
– Are you seeing a message that your instance of the FTW Transcriber cannot ping the server? If so, click here.
If your issue is none of the above, please scroll down to the contact form.