Use this page to get in touch.
Before contacting us, please first CAREFULLY READ these common issues.
– Are mp3 files or wma files not playing properly? Click Settings, Conversions Menu, and set them to convert to wav.
– Are you seeing a message that your key is invalid, or not working? If so, click here.
– Do you need to move your key to a different computer? If so, click here.
– Are you seeing a message that your instance of the FTW Transcriber cannot ping the server? If so, click here.
Some other technical problem? Click here for our Troubleshooting page.
If your issue is none of the above, please scroll down to the contact form.